USA - Hotomobil-US-Gladiator USA Size - User Guide

Exclusions: This Warranty does not cover: Caravans modified beyond manufacturer’s specifications or used for hire or commercial purposes. Be sure to read the user manuals provided with the vehicle. If your manual is not included with the product, please ask for it. Any damage due to misuse, fire, accident, theft, impact, submersion in water, neglect, abuse, infestation by animals, rodents, insects, rust, corrosion. Items not installed by the original Caravan manufacturer or fitted after the sale of the Caravan. Any damage caused by towing with incorrect tyre pressure, overloading, incorrect towing equipment. Hotomobil warrants product materials against seam failure, fabric separation, and function defects for one year. Warranty cannot cover pilling, which is a result of normal wear, fading, caused by overexposure to sunlight or material deformation, caused by overexposure to direct heat (heat from radiators or bonfires etc.) Any condition resulting from other than ordinary wear or any use for which the product was not intended. Any condition resulting from incorrect or inadequate maintenance or care. Dissatisfaction due to buyer’s remorse. In no event shall the manufacturer be liable for any loss or damage to the amusement ride or its parts, loss of time, inconvenience, loss of business, consequential or other damages, or any other claims arising out of or relating to any defects in factory materials or workmanship, other than those specified here. Please note that most of our products are handmade, and no guarantee can be given regarding symmetry. Please ensure you understand these terms before proceeding. For customer transactions, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of products to the consumer. If you have any questions or need further assistance regarding your statutory rights or warranty terms, please feel free to contact our customer service team. How to make a claim; You can directly fill the After Sales form on our website: https://www.hotomobil.com/en/after-sales-services The 2-year structural warranties are honoured at 2 locations: 1. Main Factory, Türkiye - Gebze Organized Industrial Zone 1400.Street No:1404, 41400 Gebze/ Kocaeli-Turkey 2. After-Sales Center, Germany - Poll-Vingster Str. 107, 51105 Köln, Germany Future repairers will be added upon meeting the standards set by Hotomobil. Transport to these locations will be covered by customer or as agreed with Hotomobil. This warranty gives you specific legal rights. You may have other rights, which vary from country to country / state to state. In order to resolve commercial disputes, reference can be made to the “Conciliation and Arbitration Provisions” of the International Chamber of Commerce (ICC) and the “Arbitration Rules” of the United Nations International Law Commission (UNCITRAL). In addition, German local courts are authorized to resolve disputes.

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